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Examining the knowledge work of person-centred care: Towards epistemic reciprocity

RegionEurope

Examining the knowledge work of person-centred care: Towards epistemic reciprocity

It is increasingly recognised that when healthcare staff fails to give adequate credence to patients’ illness-related knowledge work, this epistemic injustice undermines person-centred care. Therefore, we set out to examine the experiences of people with long-term conditions with knowledge work in healthcare settings to identify changes needed to strengthen person-centred primary care.

Highlights

•Qualitative study to explore the knowledge work of person-centred primary care.

•Consultations need broad exploration, reflexive listening and reciprocal enquiry.

•Epistemic reciprocity is needed for clinical consultations to be person-centred.

•Healthcare redesign needs to allow for patient and doctor reflexive knowledge work.

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