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Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems

RegionGlobal

Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems

This paper explores how service design can contribute to the evolution of health service systems, moving them toward people-centered, integrated and technology-enabled care; the paper develops a research agenda to leverage service design research for healthcare transformation.

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