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Main factors affecting perceived quality in healthcare: a patient perspective approach

Publication typeScientific publication
SOURCE:

Emerald Insight

RegionEurope

Main factors affecting perceived quality in healthcare: a patient perspective approach

Delivering patient-centered healthcare is now seen as one of the basic requirements of good quality care. In this research, the impact of the perceived quality of three experiential dimensions (Physical Environment, Empowerment and Dignity and Patient–Doctor Relationship) on patient´s Experiential Satisfaction is assessed.

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