This presentation from the WHO Regional Office for Europe sets out the four key domains of the European Framework for Action on Integrated Health Services Delivery: people, services, system and change. It was delivered during the 2-day final consultation of the Framework that took place in Copenhagen, Denmark on 2-3 May 2016. Over 170 participants debated the specificities of transforming health service delivery.

WHO/ Europe is developing the Framework for Action on Integrated Health Services Delivery for the European Region. The Framework’s goal is to support countries with policy options and recommendations that target key areas for strengthening the coordination/integration of health services.

The event marked the final step in the development of the Framework. The process was launched by the Regional Director in 2013 and has brought together leading experts in the field, and involved exchanges of background material, technical consultations and peer review of early drafts. The European Framework for Action resulting from this consultation will be presented at the 66th session of the WHO Regional Committee for Europe in September 2016. It will represent a significant milestone in strengthening people-centred health systems in the European Region, as set out in Health 2020.