The objective was to explore the factors that influence trust among the integrated healthcare service provider network in the context of seeking combined health and care services in the UK.
Their findings reveal that trust among integrated care service provider networks is influenced by the following factors on various asymmetries: 1) recognition and knowledge asymmetries among care service partners of each other’s skills, expertise and capabilities; 2) capacity and financial imbalances within the network; and 3) organizational differences in management, culture and attitudes toward change.