Although facilitating person–centred care (PCC) has gained increasing importance globally over the last few decades, its practical implementation has been challenging. This has caused difficulties in determining its core elements and best practices. Person–centred care aims to deliver healthcare services based on individuals’ preferences. To participate in their own health issues, older people need to be empowered and better informed about the importance and scope of person–centred care. ‘What Matters to You?’ is a good focus for the direction of care but can lead to a simplified understanding of individuals’ preferences. Increased focus on how care recipients’ capabilities and resources affect their responding is needed.